W-Club: Loyalty program overview
W-Club is the loyalty and engagement program by Weltrade, designed to reward clients for consistent trading activity. Unlike traditional loyalty programs, W-Club is based on real trading activity, not deposit size or profitability. The program allows clients to earn Welcoins, progress through status levels, and redeem rewards as they trade.
How W-Club works
W-Club is built around three core components that work together:
Status levels & experience points (EXP) | Clients progress through six status levels, from Beginner to Legend, by earning Experience Points (EXP). |
Welcoins (loyalty currency) | Welcoins are earned from trading activity and can be used to redeem rewards such as vouchers or boosters. |
Missions (upcoming feature) | Additional tasks and activities planned for future implementation. |
Welcoins explained
Welcoins are an internal loyalty currency earned as a reward for trading activity.
How to calculate Welcoins: Spread + Commission Paid × Conversion Rate
Earning rates by account type:
Pro / SyntX accounts: 100 Welcoins per $1.00 spread or commission
Micro account: 50 Welcoins per $1.00 spread or commission
Types of Welcoins
There are two types of Welcoins, and the difference is important for level progression:
Validated Welcoins | Non-validated Welcoins |
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Important: Welcoins are not earned while any active bonus (Fixed Bonus, Promotional Bonus, etc.) is applied to the account.
Experience points (EXP)
What is EXP?
1 Validated Welcoin = 1 EXP
EXP cannot be spent or redeemed
EXP is used only to determine your W-Club status level
Status levels
Level | Status | EXP requirement |
1 | Beginner | 0 – 1,000 |
2 | Explorer | 1,000 – 10,000 (Permanent floor) |
3 | Pro | 10,000 – 30,000 |
4 | Expert | 30,000 – 90,000 |
5 | Master | 90,000 – 500,000 (Permanent floor) |
6 | Legend | 500,000+ |
Permanent floor means that once a client reaches Explorer (Level 2) or Master (Level 5), their status cannot drop below that level.
Rolling measurement periods
Status levels are calculated using rolling periods:
Beginner → Expert (Levels 1–4):
Based on Validated EXP earned in the last 90 calendar daysMaster → Legend (Levels 5–6):
Based on Validated EXP earned in the last 365 calendar days
Older trades outside the rolling period are not counted toward the current status.
Rewards in W-Club
Vouchers | Boosters |
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Note: Welcoins earned with boosters are non-validated and do not contribute to EXP or level progression.
Where to track your W-Club progress
In your account dashboard (click on W-Club in the left-hand menu), you can view:
Available Welcoins
Current status level
EXP earned within the rolling period
Direct access to WelShop for rewards
Frequently Asked Questions (FAQs)
Earning & accumulation
Q: I closed a trade, but I didn’t receive any Welcoins. Why?
A: Please check if you have any active bonuses on your account. Welcoins are not earned while any active bonus (Fixed, Promocode, etc.) is present. Also, ensure the position is closed, as open positions do not generate Welcoins.
Q: Why didn’t my level increase even though I earned many Welcoins?
A: You may have earned “Non-Validated” Welcoins (e.g., via Boosters or promos). Only “Validated” Welcoins from trading your own funds without bonuses generate EXP for level progression.
Q: Do my Welcoins expire?
A: Typically no. However, if an account is completely inactive (no trades) for 180+ days, the status may be frozen or benefits suspended.
Status & progression
Q: Why was my status downgraded?
A: For levels up to Expert, status is based on a “Rolling 90-day” period. If your trading volume 91 days ago was high and it just “rolled off” the calculation window, your total 90-day EXP might have dropped below the threshold.
Q: I reached “Explorer” status. Will I drop back to “Beginner” if I stop trading?
A: No. Explorer (Level 2) is a permanent achievement floor. Once achieved, you cannot decline below Explorer regardless of inactivity. The same applies to Master (Level 5).
Q: Can I spend my EXP to buy vouchers?
A: No. EXP cannot be spent; it is only a metric for your status. You spend your Welcoins to buy vouchers. Spending Welcoins does not decrease your EXP or affect your status.