Verification FAQs
Find answers to common verification questions, including document requirements, processing times, and troubleshooting for rejected submissions. Managed by Weltrade SA (PTY) Ltd
5 articles
- Common KYC issues and how to fix themFind out the most common KYC verification issues and how to resolve them quickly. This article explains typical reasons for verification failures and practical steps to successfully complete the verification…
- Why ID documents were rejectedLearn why your verification documents may be rejected and how to fix and resubmit them successfully. Managed by Weltrade SA (PTY) Ltd
- Address proof rejectedLearn why your proof of address may be rejected and how to fix and resubmit it successfully. Managed by Weltrade SA (PTY) Ltd
- Selfie verification failedLearn why your selfie verification may fail and how to fix and resubmit it successfully. Managed by Weltrade SA (PTY) Ltd
- Verification errorDiscover the most common verification errors on Weltrade and how to resolve them. Managed by Weltrade SA (PTY) Ltd