To meet South African regulatory requirements, you must provide valid proof of identity (POI) and proof of address (POA) during verification or re-verification. Documents must be clear, current, and issued in your own name.
What documents are accepted as proof of identity (POI)?
Accepted POI documents include:
A valid passport (biographical page with photo, full name, date of birth, document number, and expiry date)
A national identity card or official identity document issued by your country of residence
Other government-issued photo ID if specifically requested during verification
Driver’s licenses are not accepted as proof of identity. Read more about How to verify your Weltrade account (KYC).
What documents are accepted as proof of address (POA)?
South African regulations require reliable proof of residence, but this is not limited to utility bills or bank statements.
Accepted POA documents may include:
Utility bills
Bank statements
Lease or rental agreements
Official correspondence from a government authority or regulated institution
All POA documents must
Display your full name
Show your residential address
Include a recent issue date (as specified during verification)
Find out more about POA verification in our Help Center article: How to verify your address.
Why are these documents required?
As a licensed intermediary, Weltrade SA (PTY) Ltd is required to comply with AML, KYC, and FICA regulations. These rules ensure accurate client identification and help prevent fraud, identity misuse, and financial crime.
What happens if my documents are not accepted?
If documents are unclear, outdated, or do not meet requirements, you may be asked to resubmit alternative documents. Until verification is completed, access to certain services may be restricted.
Key takeaways
You must provide valid government-issued identity documents and reliable proof of address in your own name. Driver’s licenses are not accepted as POI, and all documents must meet regulatory standards to complete verification successfully.