Identity verification (KYC) is a mandatory process that confirms your identity and protects your Weltrade account. Clients must complete KYC verification before opening trading accounts, making deposits, or accessing promotions and partner programs.
How identity verification works?
Identity verification confirms that you are the rightful account holder. The process is completed online through Weltrade’s secure verification partner.
Prerequisites and limitations:
Available only for clients from the your country
You must be logged in to your Personal Area
Instructions
During registration (creating Weltrade profile), you enter and verify your email address. You receive a confirmation email with activation link.
After clicking button Confirm in this email, you will be redirected to your newly-created Weltrade profile, where you can complete verification process.
Follow these steps to complete identity verification:
1. Log in to your Personal Area.
2. Click Account in the bottom right corner and go to Settings → Verification (in mobile app).
Or click arrow down in top right corner - Settings - Verification (for web version).
Verify your phone number in Verification - Mobile number - Manage. Once you do that, status will change to Verified/Completed as shown on the screenshot below.
Note: without verifying mobile number, your verification won't be completed.
3. On the same Verification page, find Identity Verification (KYC) and click Manage.
4. A new page will open. Click Continue or select the option to continue verification process on your phone.
In total, identity verification (KYC) consists of 5 steps.
1) Upload your ID
You will see an instruction on how to take photos of your documents and upload them.
2) In the next screen, you will be asked to confirm if you are a PEP (politically exposed person) or no. Tick the box and click Submit.
3) The next step is filling out a questionarrie.
4) Step 4 is a liveness selfie. Follow on-screen instructions and move position your head as requested.
5) Once your pass all the previous steps successfully, you will get to step 5 - Address verification.
Tip: Make sure your photos are clear, well-lit, and show all document details.
Status-to-action summary
Verification type | Status | What it means | What you should do |
Identity verification | Verified | Your identity is successfully confirmed | No action needed. You can continue using your account features |
Identity verification | Failed | Your verification could not be completed | More details are shown in your Personal Area |
Identity verification | Awaiting verification | Verification is being processed. No action is required | Wait for review. You will be notified by email |
Personal information | Uncompleted | Manual data entry is required | Click Manage, enter your details, and submit |
Personal information | Completed | Your personal data is saved | No action needed |
Address verification | Verified | Your address is confirmed | Withdrawals are available |
Address verification | Failed | Address document was not accepted | Review the reason and upload a new document |
Address verification | Awaiting verification | Address verification is being processed | Wait for confirmation from support |
Find more information in our Help Center article Common KYC issues and how to fix them.
Frequently asked questions (FAQs)
What documents are accepted?
What documents are accepted?
Passports, national IDs, and other government-issued identity documents.
How long does verification take?
How long does verification take?
Most verifications are completed within minutes. Manual reviews may take longer.
What happens if my verification fails?
What happens if my verification fails?
You will see the reason and can try again if attempts are available.
What does “Awaiting verification” mean?
What does “Awaiting verification” mean?
Verification is still in progress. Your status will change automatically once all checks are complete.