Before you withdraw
Three requirements must be completed before a withdrawal is available:
1. KYC verification (identity) - your identity must be verified. See How to verify your Weltrade account (KYC).
2. Address verification (proof of address) - your address must be verified. See How to verify your address.
3. Payment Profile must be created and verified - a Payment Profile is a verified bank account wallet required by South African regulations. It must be created and approved before your first withdrawal. This is a one-time process - once verified, it can be reused for future withdrawals.
Note: a Payment Profile is linked to specific bank account details. If you want to withdraw to a different bank account, you must create a new Payment Profile and pass verification again. See Payment Profile for the full creation process.
Available withdrawal methods
Payment method: Online Banking
Available banks: Displayed on the withdrawal page under the "Online Banking" icon
Commission: 3.45 ZAR per transaction (paid by you)
Minimum withdrawal: 10 USD / 10 EUR
Maximum withdrawal: 3,000 USD / 2,500 EUR
Availability: South Africa only
Requires: Verified Payment Profile before first withdrawal
How to make a withdrawal — step by step
Step 1. Log in to your Weltrade Profile. Go to Weltrade website and log in to your Personal Profile.
Step 2. Open Withdrawal section. In the top menu, click Finance, then select Withdrawal tab.
Step 3. Select your bank. Choose your bank from the list.
Step 4. Enter withdrawal details Select your trading account, enter the withdrawal amount, and select your verified Payment Profile. If no Payment Profile appears, you must create one first - see Payment Profile.
Step 5. Confirm the withdrawal Review the details carefully and click Confirm to submit the request.
Step 6. Track your transaction Check the status of your withdrawal in Transaction History.
⚠️ Important information
Withdrawals are only available for fully verified accounts. Both KYC verification and address verification must be completed before a withdrawal can be submitted.
Verified Payment Profile is required for every withdrawal. The profile must be verified before it can be used for transactions.
Bank account must be registered in your name. Third-party bank accounts are not allowed.
Frequently asked questions (FAQs)
Why is the withdrawal option not available in my account?
Why is the withdrawal option not available in my account?
Withdrawals require both KYC verification and address verification to be completed. See How to verify your Weltrade account (KYC).
What is a Payment Profile and why do I need it?
What is a Payment Profile and why do I need it?
A Payment Profile is a verified set of bank account details required for withdrawals in South Africa. It is a one-time verification process required by South African regulations. Once verified, it can be reused for future withdrawals without re-uploading documents. See Payment Profile for the full creation process.
What withdrawal methods are available in South Africa?
What withdrawal methods are available in South Africa?
Online Banking is currently available. The full list of supported banks is displayed on the withdrawal page under the "Online Banking" icon.
Is there a commission for withdrawals?
Is there a commission for withdrawals?
Yes. A commission of 3.45 ZAR per transaction is charged and paid by you.
Can I withdraw to someone else's bank account?
Can I withdraw to someone else's bank account?
No. The bank account must be registered in your name.
I submitted a withdrawal but the funds have not arrived. What should I do?
I submitted a withdrawal but the funds have not arrived. What should I do?
Check your withdrawal status in Transaction History. If the request has been processed but funds have not arrived, contact Weltrade Customer Support with your withdrawal order ID.
Can I withdraw to a different bank account?
Can I withdraw to a different bank account?
Each Payment Profile is linked to specific bank account details. If you want to withdraw to a different bank account, you must create a new Payment Profile and pass verification again. See Payment Profile.