Using Incognito/Private mode is a quick way to troubleshoot login or display issues without clearing your browser cache and cookies. It helps ensure your session loads without saved data interfering.
The universal shortcut for most browsers:
Windows/Linux/ChromeOS: Ctrl + Shift + N
Mac: ⌘ + Shift + N (Safari uses a different shortcut below)
Make sure your browser is updated to the latest version for best results.
Google Chrome (Windows)
Google Chrome (Windows)
1. Open Chrome
2. Click the three dots menu in the top-right
3. Select New Incognito window
Shortcut: Ctrl + Shift + N
Firefox (desktop)
Firefox (desktop)
1. Open Firefox
2. Click the three horizontal lines in the top-right
3. Select New Private Window
Shortcut: Ctrl + Shift + P
Microsoft Edge (desktop)
Microsoft Edge (desktop)
1. Open Edge
2. Click the three dots menu in the top-right
3. Select New InPrivate window
Shortcut: Ctrl + Shift + N
Opera (desktop)
Opera (desktop)
1. Open Opera
2. Click the Opera menu
3. Select New private window
Shortcut: Ctrl + Shift + N
Safari (Mac)
Safari (Mac)
1. Open Safari
2. Click File in the menu bar
3. Select New Private Window
Shortcut: ⌘ + Shift + N
Google Chrome (Mac)
Google Chrome (Mac)
1. Open Chrome
2. Click the three dots menu
3. Select New Incognito Window
Shortcut: ⌘ + Shift + N
Google Chrome (Mobile)
Google Chrome (Mobile)
1. Open Chrome on your phone
2. Tap the three dots menu
3. Select New Incognito tab
Safari (iOS)
Safari (iOS)
1. Open Safari
2. Tap the tabs icon
3. Tap Private in the bottom-left
4. Tap Done
Use Private/Incognito mode to check if login or platform issues resolve. If everything works here, clearing cache and cookies may help your normal browser mode function correctly.
